Voice-activated entertainment systems and first class three-bed cabins were among the innovations showcased at Aircraft Interiors Expo held in Hamburg 2 – 4 April 2019.
The Swedes coined a new term for this, namely ‘flygskam’ or fly shame, which refers to the guilt that travellers experience when they fly off to somewhere knowing they are contributing negatively to climate change.
Airports Council International (ACI) World has revealed the winners of its world-renowned Airport Service Quality Awards which recognizes airports around the world that deliver the best customer experience in the opinion of their passengers. Helsinki Airport has been awarded in category Best Airport by Size and Region (15–25 million passengers in Europe).
British Airways and ExCeL London have launched a year-long collaboration that will give exclusive airline partner status to the London City Airport based operation.
Since its founding in 1992, Meeting Media Group, publisher of Headquarters Magazine (HQ), has been a trusted guide and voice for associations and the global MICE (Meetings, Incentives, Conferences, and Exhibitions) industry.