Each airline, whether Air France or KLM, has a stronger presence in certain parts of the world. Air France, for instance, is stronger in West Africa. KLM, on the other hand has more flights to East Africa.
Consequently there are numerous ‘sole’ destinations, i.e. destinations operated by either one airline or the other.
Air France and KLM have, of course, designed simple tools to allow passengers to make the most of this dual network, notably with:
AIR FRANCE KLM is operating flights to 47 destinations on the African continent. The Group has also signed agreements with various African air transport players (Kenya Airways, TAAG Angola Airlines, Air Côte d’Ivoire, kukula.com, Comair) offering its customers over 20 additional destinations on the continent.
Personalized services on African routes
Air France offers customers on its African routes tailor-made services as soon as they arrive at the airport, as well as the excellence of French in-flight service.
At Paris-Charles de Gaulle airport, a team of experts from the African continent is present on all flights to and from Africa, where they provide commercial assistance to passengers, taking into account the geopolitical, commercial, regulatory and cultural characteristics of each country.
Air France and KLM also offer a larger baggage allowance than on the rest of the long-haul network, to most African destinations.
Around 1,000 local staff make up the Air France and KLM teams on the African continent. They receive continuous training in international industry standards, working on a daily basis to provide customers with the best of Air France and KLM.
On board, more than 2,500 cabin crew staff, belonging to Air France's Africa and Middle East Division, meet the specific expectations of customers on African routes. The Company offers a specific range of gourmet dishes including examples of African gastronomic produce such as chili or bissap juice in Business class.
And even more
Enjoy the comfort of the Airbus A380 to Abidjan and Johannesburg. The A380 is a particularly quiet aircraft and features the latest entertainment and comfort technology.
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