China National Convention Centre Successfully Supported the CIFTIS 2020

Providing First-Class and High Standards “China Service”

The 2020 China International Fair for Trade in Services (CIFTIS) was successfully held in Beijing from the 4th of September to the 9th. The CIFTIS 2020 comprehensively covered a special area for national and provincial exhibitors, eight major thematic areas like cultural services, financial services, winter sports, tourism services, service robots, education services, sports services, and 5G communication services. The CIFTIS 2020 attracted a total of 5,926 domestic and foreign enterprises and organisations to exhibit on-site and online. Furthermore, 190 forums and business talks were held during the same period. The total exhibition area exceeded 100,000 square meters, including the indoor exhibition halls of the China National Convention Centre (CNCC) with an area of 33,000 square meters and the temporary outdoor venue with an area of 70,000 square meters. Many enterprises under North Star Group participated in the service support for the CIFTIS 2020, in which the CNCC not only assisted the main venue and accommodations, but also for the first time undertook the overall support task of 30 temporary outdoor exhibition halls with a total area of 70,000 square meters. The support team provided efficient "China Service" with high standards.

Adhering to the high standards and providing warm service

During the whole process, the support team paid attention to every detail and ensured the best quality of service. The CNCC provided service to more than 130 on-site events. Besides, the catering services for the event were inspired by Chinese culture and carefully crafted by the CNCC.

In terms of the pandemic’s prevention and control, the CNCC was fully engaged: the public areas were sterilised every two hours; inspections of fresh air and return air systems were strengthened; all foods served were traceable; the exhibition halls were provided with disposable hand sanitiser, disinfectant wipes, masks and other anti-pandemic disease materials; all service personnel took the nucleic acid test; the flow of dining areas were scientifically designed and safe distance was maintained.

Innovative and intelligent venue 

The CIFTIS 2020 is the first national-level large hybrid event under the background of normalisation. To meet the demand for network usage, the support team of North Star Group continuously improved network infrastructure. CNCC actively carries out cross-border cooperation and successfully held the Hybrid Event Service Innovation Forum during the CIFTIS. On September 8th, the launch of creative dining of CNCC was released at the New Achievements Launch Event of the CIFTIS and the number of online viewers of the official CIFTIS app reached 79,000.

The success of the CIFTIS 2020 has contributed valuable experience for the reopening of the global MICE industry. As the representative of the national team to support high-end state activities, North Star Group has provided the first-class "China Service" for CIFTIS with the best performance, highest standard and highest level, and successfully set up a model for hosting exhibitions amid pandemic disease prevention and control.

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