New technology investment at Kuala Lumpur Convention Centre to enhance client delivery

The Kuala Lumpur Convention Centre (the Centre) is Malaysia’s award-winning purpose-built AIPC (International Association of Congress Centres) Gold Standard venue. The Centre’s strategic location in the heart of the Kuala Lumpur City Centre (KLCC) integrated precinct combined with its flexible mind-set, innovative value-add solutions and customised offerings make it the perfect business events partner of choice.

The Centre is also one of the most technologically-advanced venues in Malaysia and continues to invest in information technology (IT) and audio-visual (AV) upgrades in order to maintain a competitive advantage and increase its capabilities to meet the rapidly changing needs of business events clients.

Recent upgrades undertaken to enrich the delegates and visitors experience include theinstallation of LAN (Local Area Network) ports with a bandwidth of 1Gbps and a 20Gbps distribution backbone utilising single mode fibre optic cables, as well as the RM3.1 million (US$770,000) investment to enhance the venue's21 meeting rooms.

According the Centre’s General Manager, Alan Pryor, “IT and AV infrastructure is a primary qualifier in the venue selection process. We therefore continuously invest in our IT and AV facilities and services to deliver customised solutions that enable clients to seamlessly incorporate technology, such as web conferencing, into their events, providing them with an expanded audience reach and virtual participation resulting in added value.”

In line with this, the Centre recently became the first venue in Malaysia to install a Cisco HDX Wi-Fi system to improve its coverage range and help manage the venue’s Wi-Fi network, which offers complimentary internet service, up to 240Mbps in total, to delegates and visitors in public and designated areas in the Centre. With the installation of the Cisco HDX Wi-Fi system, the Centre’s Wi-Fi is able to cope with higher user density and provide more bandwidth, which enhances the user experience and allows the venue to offer a customised bandwidth allocation should additional support be required.

“Fast and reliable internet connectivity is critical for business events. With ever increasing Wi-Fi traffic due to the proliferation of devices, as well as client requirements for multiple live 4K video and audio streams, live interactive systems and large file transfers it is crucial to plan and cater for huge bandwidth consumption. These recent upgrades ensure that we can meet these demands now and into the future,”concluded Pryor.

For all the latest news and more information on the Centre’s state-of-the-art technology capabilities, visit www.klccconventioncentre.com